17th August 2018
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Shetland Box Office to levy charges for event tickets

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Charges are to be introduced for event tickets bought through Shetland Box Office from the start of July.

The box office’s ticketing system was created jointly by Shetland Islands Council and Shetland Arts in 2008. A charge of £1.50 is to be levied on online transactions. For face-to-face and phone sales using a debit or credit card there will be a 50p transaction charge. These charges are to apply irrespective of the number of tickets bought, but will not apply to the purchase of cinema tickets. Cash sales will not incur charges either.

Over 45 Shetland organisations use the box office, based in Islesburgh, with more than a third of all sales now going through its 24-hour online ticketing system.

Shetland Arts marketing officer Lisa Ward said: “In order to continue to deliver, as well as further develop, the best possible service that we can, we are introducing this new service charge.

The introduction of this charge brings Shetland Box Office in line with other major ticketing service providers and will enable us to continue to provide the public with an exceptional 24 hour ticketing service across the isles and beyond.”

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