Serco NorthLink to drop photo ID rule
People travelling on Serco NorthLink Ferries will no longer need photo identification to board the ships, managing director Stuart Garrett announced yesterday.
The move sees the services to the Northern Isles fall into line with other domestic ferry services. Serco NorthLink believes it will also boost tourism to the islands by allowing people to make unplanned visits.
Mr Garrett said: “One of our main objectives is to make travel as easy and comfortable as possible for passengers, from the minute they visit our website to their arrival at the destination terminal.
“Halting the need for photographic identity cards will make it easier for people to make spontaneous visits. It also makes the Northern Isles feel welcoming and inclusive from first impression.”
Mr Garrett said in some cases passengers would still need identification to pick up pre-booked or discounted tickets. He advised customers to check the terms and conditions of their booking on the NorthLink website.