MSP to challenge Serco chief over islanders’ ferry concerns
Shetland MSP Tavish Scott is planning to raise islanders’ concerns about Serco’s recent changes to the North Boats service at a meeting with its chief executive Stuart Garrett on Wednesday.
Speaking ahead of the meeting, Mr Scott said he planned to discuss the impact of Serco NorthLink’s recent £1 million refurbishment of its two passenger ships.
Issues which islanders have voiced disquiet about include the introduction of the premium access Magnus Lounge, removal of Shetland lamb from the vessels’ menu and other catering changes.
“Many Shetlanders have been in touch concerned about some of the changes which have affected our lifeline ferry service,” Mr Scott said.
“I look forward to having the opportunity to discuss group islander discounts and worries over changes to on-board catering and prices with Serco’s chief executive.
“It is disappointing that Shetland produce appears to have been dropped from the menus at a time when most consumers are pushing for locally sourced and traceable, trustworthy ingredients to be more available.”
Mr Scott added: “This is a lifeline service, not a mini-cruise, for most Shetlanders. Services for those travelling on a budget, for whom getting from A to B is the main objective, need to be accessible without additional entrance fees and the feeling of segregation.”