Online shoppers warned to be vigilant

The SIC’s trading standards service is warning people in Shetland to be more vigilant than ever about fake websites and those selling counterfeit goods.

To mark the start of National e-Consumer Week, staff highlighted research from the Trading Standards Institute which found that three quarters of people feel unsafe when they shop online.

More than half (63 per cent) fear their card or bank details will get stolen, 10 per cent worry their item will not arrive and six per cent are concerned the item will turn out to be a fake.

The council’s environment spokesman, Jim Henry, said: “Our trading standards service is making a special effort this year to help Shetland’s young people to stay safe online by running safe internet shopping quizzes in our secondary schools.”

Trading standards manager David Marsh said: “This survey gives a snapshot of some of the problems that people are facing. However, we want to re-assure people that they can shop safely online by making sure they follow our check list first.”

Choose your shopping sites carefully; help yourself by thinking about the price, the place you are buying from and packaging; ensure the site is secure (look for https and the padlock);
contact the police if you spot something suspicious; keep a copy of your order, details of the website and acknowledgements.

Also ensure the website has a postal address for the trader and use a credit card for payments over £100, but never send your card or pin details via email.

Further advice is also available from


Add Your Comment

Add Your Comment

Please note, it is the policy of The Shetland Times to publish comments and letters from named individuals only. Both forename and surname are required.

Comments are moderated. Contributors must observe normal standards of decency and tolerance for the opinions of others.

The views expressed are those of contributors and not of The Shetland Times.

The Shetland Times reserves the right to decline or remove any contribution without notice or stating reason.

Comments are limited to 200 words but please email longer articles or letters to for consideration and include a daytime telephone number and your address. If emailing information in confidence please put "Not for publication" in both the subject line and at the top of the main message.

200 words left

This site uses Akismet to reduce spam. Learn how your comment data is processed.


Get Latest News in Your Inbox

Join the The Shetland Times mailing list to get one daily email update at midday on what's happening in Shetland.