Documents system works well

I was surprised to read the letter by Bruce Stewart about his request for a copy of a document (“Surprised by museum”).

We wrote to Bruce on 18th October to tell him he could pay by “cheque, payable to: Shetland Amenity Trust [or] if payment by card, in person, by making a telephone call to our Museum shop reception”.

How Bruce concluded from this that “there are no credit card facilities” I do not understand. The system we use for sending copies all over the world works well. This is the first complaint we have had about it.

Brian Smith
Shetland Museum & Archives.


Add Your Comment

Add Your Comment

Please note, it is the policy of The Shetland Times to publish comments and letters from named individuals only. Both forename and surname are required.

Comments are moderated. Contributors must observe normal standards of decency and tolerance for the opinions of others.

The views expressed are those of contributors and not of The Shetland Times.

The Shetland Times reserves the right to decline or remove any contribution without notice or stating reason.

Comments are limited to 200 words but please email longer articles or letters to for consideration and include a daytime telephone number and your address. If emailing information in confidence please put "Not for publication" in both the subject line and at the top of the main message.

200 words left

This site uses Akismet to reduce spam. Learn how your comment data is processed.


Get Latest News in Your Inbox

Join the The Shetland Times mailing list to get one daily email update at midday on what's happening in Shetland.