Blow to online Christmas shoppers as some deliveries to North Isles are suspended

Shetlanders hoping to shop online for their Christmas presents have been dealt a blow as the knock-on impact of recent bad weather forced courier service Parcel Force and supermarket giants Tesco to suspend deliveries to Scotland and the North Isles.

Tesco has stopped taking orders through its shopping website for Scottish customers, while Sainsbury’s has also suspended deliveries north of the border.

The companies are struggling to clear a sizeable backlog as the UK mainland gets back to normal after a fortnight of heavy snow and freezing temperatures, although more cold weather is expected this weekend.

Disruption in Shetland has been less severe, but haulage into the isles has been badly interrupted. Streamline earlier this month resorted to taking parcels to country halls from where people could collect them.

In a statement on the Tesco Direct website, the company said: “We apologise for any inconvenience, but unfortunately we are currently unable to take any new orders in Scotland and the Scottish Isles.
“This is due to the adverse weather conditions causing a buildup of orders. However, if you have already placed an order we will do our very best to deliver your items as soon as possible.”

Parcel Force said it would not be accepting any parcels for delivery in its Scottish depots until it was “confident” it could deliver orders in time for Christmas.

Its statement read: “Whilst we will continue to deliver as many parcels each day as we possibly can, if we accept more parcels for the affected areas it will make recovery from the current position exceedingly difficult.”


Add Your Comment

Add Your Comment

Please note, it is the policy of The Shetland Times to publish comments and letters from named individuals only. Both forename and surname are required.

Comments are moderated. Contributors must observe normal standards of decency and tolerance for the opinions of others.

The views expressed are those of contributors and not of The Shetland Times.

The Shetland Times reserves the right to decline or remove any contribution without notice or stating reason.

Comments are limited to 200 words but please email longer articles or letters to for consideration and include a daytime telephone number and your address. If emailing information in confidence please put "Not for publication" in both the subject line and at the top of the main message.

200 words left

This site uses Akismet to reduce spam. Learn how your comment data is processed.


Get Latest News in Your Inbox

Join the The Shetland Times mailing list to get one daily email update at midday on what's happening in Shetland.