BT investigates North Roe 999 fault

Parts of North Roe and Ollaberry were unable to make emergency calls in the early hours of this morning.

BT say the 999 service was down in both exchange areas, which affected 100 customers in North Roe and 150 at Ollaberry.

Around 60 customers at North Roe also lost their broadband service.

The outage began at around midnight and ended shortly before 9am when engineers re-routed traffic.

BT spokesman Mitch Reid said: “Investigations into the fault are continuing and we’d like to apologise for this break in service.”


Add Your Comment

Add Your Comment

Please note, it is the policy of The Shetland Times to publish comments and letters from named individuals only. Both forename and surname are required.

Comments are moderated. Contributors must observe normal standards of decency and tolerance for the opinions of others.

The views expressed are those of contributors and not of The Shetland Times.

The Shetland Times reserves the right to decline or remove any contribution without notice or stating reason.

Comments are limited to 200 words but please email longer articles or letters to for consideration and include a daytime telephone number and your address. If emailing information in confidence please put "Not for publication" in both the subject line and at the top of the main message.

200 words left

This site uses Akismet to reduce spam. Learn how your comment data is processed.


Get Latest News in Your Inbox

Join the The Shetland Times mailing list to get one daily email update at midday on what's happening in Shetland.