Helpline for pupils who need support over exam results

Pupils in Shetland awaiting exam results have been reminded that there is a helpline available to them should they need support.

Secondary school pupils will receive their National 5, Higher and Advanced Higher results on Tuesday 9th August.

If any problems or questions arise following results day pupils will be able to access a free helpline from Skills Development Scotland (SDS) which will offer advice, information and support for young people and their parents.

Help will be available from qualified careers advisers who will be able to provide information on UCAS course vacancies at UK colleges and universities, confirmation and clearing, modern or foundation apprenticeships, employment and volunteering.

Local careers adviser Vaila Angus said: “Some people might not get the results they hoped for or may have done better than they anticipated. It is vital that young people and their parents don’t panic.

“The helpline is there to give support and information about all the different options young people can consider.”

Help and advice is also available from the SDS centre at Charlotte House in Lerwick, which will be open until 6pm on 9th,10th and 11th August.

National Parent Forum of Scotland chairwoman Joanna Murphy said: “I know from my own experiences that the SDS exam results helpline is a real life line. It offers young people the chance to talk to someone who is impartial, which helps you to step back and take stock.

“One of my daughters didn’t do as well as expected in her fifth year and was devastated, but after talking to the careers advisers at the helpline she realised she had so many options available to her.

“It takes some of the heat out of the emotion of the day and reminds young people no matter the results, there is always a next step.”

• The helpline will be open from 8am to 8pm on 9th and 10th August, and from 9am to 5pm until 17th August. The number to call is 0808 100 8000.


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