Normal service to resume at GP practice after technical fault is fixed

A GP practice will resume normal service from tomorrow (Tuesday) after a technical fault forced its temporary closure to non-urgent requests.

Lerwick GP practice  reported an issue with its clinical notes system earlier this afternoon (Monday) and said IT experts were looking into the problem.

Soon after, the practice confirmed that the fault had been resolved and normal service would resume.

“Many thanks for your patience and thank you to NHS Shetland IT Department for fixing our system,” it said. 

It had asked patients with non-urgent requests to delay getting in touch until later the week to allow staff time to deal with the backlog from today.

“Apologies for any inconvenience,” it added. 


Add Your Comment

Add Your Comment

Please note, it is the policy of The Shetland Times to publish comments and letters from named individuals only. Both forename and surname are required.

Comments are moderated. Contributors must observe normal standards of decency and tolerance for the opinions of others.

The views expressed are those of contributors and not of The Shetland Times.

The Shetland Times reserves the right to decline or remove any contribution without notice or stating reason.

Comments are limited to 200 words but please email longer articles or letters to for consideration and include a daytime telephone number and your address. If emailing information in confidence please put "Not for publication" in both the subject line and at the top of the main message.

200 words left

This site uses Akismet to reduce spam. Learn how your comment data is processed.


Get Latest News in Your Inbox

Join the The Shetland Times mailing list to get one daily email update at midday on what's happening in Shetland.